Terms & Conditions of Sale and Service

These Terms and Conditions ("Terms") constitute a legally binding agreement between Wasleen Foldable Garage ("Wasleen," "we," "our," or "us"), operating under Wasleen Premium Products in the Emirate of Dubai, United Arab Emirates, and you, the customer ("Client," "you," or "your"), in relation to the design, fabrication, supply, and installation of retractable garage and carport structures.

By placing a deposit, signing a project quotation, or instructing Wasleen to commence work, you confirm that you have read, understood, and accepted these Terms in their entirety. These Terms govern all current and future commercial transactions between Wasleen and the Client unless explicitly superseded in writing by a signed project agreement.

All quotations provided by Wasleen are valid for fourteen (14) calendar days from the date of issue, unless stated otherwise in writing. Quotations are prepared based on information provided by the Client at the time of site survey and are subject to revision if site conditions differ materially from those surveyed.

A quotation becomes a binding order upon the Client's written confirmation of the specified design, materials, and dimensions, and the receipt of the reservation deposit as specified in our Returns Policy. The Client is responsible for verifying all specifications — dimensions, colour selection, material choice, and motor configuration — prior to providing written confirmation.

Any change to an approved specification requested after written order confirmation must be submitted in writing to the project manager. Changes are subject to feasibility assessment, and any associated costs or lead time extensions will be communicated to the Client for approval prior to implementation.

Wasleen's total liability to the Client for any claim arising under these Terms — whether in contract, tort, or otherwise — shall not exceed the total value of the project as stated in the signed quotation.

Wasleen shall not be liable for any indirect, consequential, or economic losses arising from the use or unavailability of the installed structure, including but not limited to: vehicle damage occurring while the structure is in use; loss of use of the structure during a warranty repair period; or damage to property adjacent to the installation arising from structural failure caused by an event excluded from warranty coverage.

Wasleen maintains professional indemnity and public liability insurance appropriate to the nature of our installation activities. Evidence of this insurance is available upon written request.

These Terms are governed by the laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai. In the event of any dispute arising under these Terms that cannot be resolved through good-faith direct discussion between the parties, both parties agree to first submit to non-binding mediation administered by the Dubai Chamber of Commerce and Industry before initiating any formal legal proceeding.

Should mediation fail to produce resolution within sixty (60) days, disputes shall be referred to the exclusive jurisdiction of the courts of the Emirate of Dubai.